About Us

Overview

Governor’s Office is considered as the landmark in the field of administration of the Western Provincial Council System. The Hon. Governor provides his guidance in creating connectivity between the Provincial Council and the Central Government and for proper implementation of the activities in the Ministries, Departments and the Institutes in the province. Strengthening the Secretariat of the Governor has greatly impacted on the performance of the other institutes established in the province.

Our Vision

To be on excellent center in providing guidance for productive productive administration of the provincial council

Our Mission

To ensure provision of effective customer service in the western province within the legal framework and contribute to sustainable, development through direction, supervising and Monitoring.

Our Values

Transparency in transactions

All activities performed by the Governor’s Office are carried out in a transparent manner.

Customer Satisfaction

Customers seeking our assistance are provided with the required services to their utmost satisfaction.

Efficient service delivery

All services are provided in cost effective way meeting necessary requirements of time and accuracy.

Commitment of the staff

Staff members have a high commitment to provide an effective service.

Provision of quality service

Services provided by the Governor’s Office are of high quality within the legal frame work

Politeness in our dealing with public

In dealing with public our officers behave in a very polite manner

Attending to request without delay

All requests received are attended promptly.

Cleanliness in our work environment

At All time our office environment is maintained in an attractive manner

Being Cost Effective

All services are provided in cost effective way meeting necessary requirements of me and accuracy.

People Friendly

Our officers attend to the needs of people in a friendly manner.

Confidentiality

Staffs maintain confidentiality of information in respect of all matters and all Mons

Organizational Structure

Goals & Objectives

Ensure implementation of legal authority provided to the provincial council system in accordance with the provincial Council Act and under 13 th amendment to the Constitution of 1978.

Prepare a Manual for preparation of statutes and other legal matters.
Issue guidelines to Secretarial staff on approval of statutes.

Maintain an efficient Provincial Public Service.

Conduct progress review meetings with Provincial Heads.
Review training programmes conducted by Provincial Training Institutions.
Establish a system for award of scholarship to officers after assessing their professional qualifications.
Prepare a Disciplinary code for Provincial Public Service.
Establish an investigation Unit under Secretary to Governor.

Ensure efficient Administration and financial system at Western Province Governor’s Office.

Prepare a financial code for the office.
Prepare an Administration Manual.
Prepare check list for all – important subjects.
Publish in the Web site, procedures and form on all – important subjects.
Introduce a systematic method of computerising daily tapol.
Improve office systems and services to achieve ISO standard.

Becoming a people friendly excellent organization.

Conduct mobile service at district level annually.
Conduct Governors’ Secretaries meetings quarterly.
Introduce a 24 – hour hotline to receive complaints.
Review Implementation of official language policy in the Province.

Our Service

Function currently performed by the Governor’s Office under the guidance and instructions given by the Governor include the following.

Functions requires under the 13 th Amend to constitute of 1978 and Provincial Council Act No 42 of 1987.
Administrative activities.
Procurement Work.
Service matters of Provincial Public Service.
Approval of abroad.
Issue of Gazette notices on acting appointments.
Approval of relevant Cabinet decisions for implementation in the province appointments.
Attending to special project implemented in Western Province.
Staff training activities.
Attending to appeals on disciplinary decisions.
Attending to TU matters.
Giving approvals for fees and other additional payment.
Preparation of Annual Administrative Report.