Secretariat of the Governor is considered as the landmark in the field of administration of the Western Provincial Council System. The Hon. Governor provides his guidance in creating connectivity between the Provincial Council and the Central Government and for proper implementation of the activities in the Ministries, Departments and the Institutes in the province. Strengthening the Secretariat of the Governor has greatly impacted on the performance of the other institutes established in the province.
To be on excellent center in providing guidance for productive productive administration of the provincial council
To ensure provision of effective customer service in the western province within the legal framework and contribute to sustainable, development through direction, supervising and Monitoring.
Transparency in transactions
All activities performed by the Secretariat are carried out in a transparent manner.
Customers seeking our assistance are provided with the required services to their utmost satisfaction.
Efficient service delivery
All services are provided in cost effective way meeting necessary requirements of time and accuracy.
Commitment of the staff
Staff members have a high commitment to provide an effective service.
Provision of quality service
Services provided by the Secretariat are of high quality within the legal frame work
Politeness in our dealing with public
In dealing with public our officers behave in a very polite manner
Attending to request without delay
All requests received are attended promptly.
Cleanliness in our work environment
At All time our office environment is maintained in an attractive manner
Being Cost Effective
All services are provided in cost effective way meeting necessary requirements of me and accuracy.
Our officers attend to the needs of people in a friendly manner.
Staffs maintain confidentiality of information in respect of all matters and all Mons